Charmius Casino Terms & Conditions

These Terms and Conditions govern access to and use of Charmius Casino, including its website, games, account features, promotional offers and related services. By creating an account or using the platform, you confirm that you have read and understood these terms and agree to follow them.

Please review these provisions carefully before playing. If you do not accept any part of them, you must not register, deposit funds or use the services provided by Charmius Casino.

Agreeing to These Terms

These Terms and Conditions form a binding agreement between you and Charmius Casino. They apply to every visit, account activity, transaction and game session conducted through the platform. Specific promotions, payment rules or game instructions may include additional conditions, which will apply alongside these terms.

Where a conflict exists, the terms shown specifically for a promotion or service will generally apply to that matter, unless they state otherwise. You are responsible for reviewing the current version before using the relevant feature.

Who May Use the Casino

Charmius Casino is intended only for individuals who are at least 18 years old. By using the platform, you confirm that you meet the minimum age requirement and that you are legally permitted to access online casino services from your location.

You must not use the platform if online gambling is prohibited or restricted where you are located. Charmius Casino may refuse access where age, location or legal eligibility cannot be confirmed. You must also comply with any applicable rules in your place of residence.

Opening Your Player Account

One personal account may be opened per player unless Charmius Casino gives written permission for an exception. Registration details must be accurate, complete and kept up to date. You must not register using another person's identity or provide information that is misleading.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Notify Charmius Casino promptly if you suspect that your credentials have been exposed, misused or accessed without permission. Account details must not be sold, transferred or shared with another person.

Identity and Security Checks

Charmius Casino may request documents or information to confirm your identity, age, address, payment ownership or eligibility. These checks may be required before deposits, withdrawals, bonuses or continued access can be completed.

Requested information should be clear, genuine and provided within the stated timeframe. The platform may delay a transaction or restrict account functions while verification is in progress. Where information cannot be verified, Charmius Casino may decline a transaction or take other action permitted under these terms.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use payment details belonging to another person. Available payment methods, minimum amounts, processing times and any applicable charges will be displayed on the platform.

Before making a deposit, confirm that the amount is affordable and intended for entertainment. A deposit is not a guarantee of winnings. Charmius Casino may review unusual payment activity, reject a transaction or request further information where necessary to protect the account and payment system.

• You must check the transaction details before confirming a deposit.
• You should retain payment confirmations and account records.
• Any unauthorised or incorrectly processed transaction should be reported without undue delay.

Requesting a Withdrawal

Withdrawals may be subject to identity checks, account review and any applicable playthrough conditions linked to a promotion. Funds will normally be returned using an approved method associated with your account. Charmius Casino may ask you to complete verification before releasing funds.

Processing times can vary according to the chosen payment method, transaction reviews and information supplied by you. You are responsible for ensuring that withdrawal details are correct. If a payment cannot be completed, Charmius Casino may request an alternative method or further instructions.

Funds connected with fraud, chargebacks, duplicate accounts or other breaches may be withheld or reviewed. Any correction of an accounting error may also require an adjustment to the account balance.

Promotional Offers and Bonuses

Bonuses, free spins and other promotional benefits are subject to the conditions displayed with the relevant offer. These conditions may specify eligibility, activation steps, expiry dates, wagering requirements, maximum conversion values, game restrictions and withdrawal limits.

Only one benefit may be available to a player or household where the promotion says so. Attempting to obtain the same offer through multiple accounts, payment methods or devices may result in cancellation of the benefit and related winnings. Bonus balances are not cash until all applicable conditions have been satisfied.

Charmius Casino may correct, withdraw or amend a promotion where there is an obvious error, technical issue or misuse. Promotional terms should be read before participation rather than after a wager has been placed.

Using the Platform Properly

You may use Charmius Casino only for personal entertainment and in accordance with these terms. Your use of the website, software and games must be honest, lawful and consistent with the intended operation of the services.

You are responsible for the equipment, internet connection and software needed to access the platform. You should take reasonable steps to protect your devices and account credentials. Game outcomes must be accepted as recorded by the platform, subject to investigation of a genuine technical error.

Conduct That Is Not Allowed

The following activities are prohibited because they may compromise the fairness, security or integrity of Charmius Casino:

• Using false, stolen or misleading identity information.
• Opening or controlling accounts for another person.
• Using automated tools, bots, scripts or software designed to interfere with the platform.
• Exploiting bugs, errors, payment weaknesses or promotional loopholes.
• Engaging in fraud, money laundering, collusion, chargeback abuse or other unlawful conduct.
• Attempting to bypass security measures, access restricted areas or disrupt the service.
• Using the platform in a manner that harms other players or the reputation and operation of Charmius Casino.

Suspected prohibited conduct may be investigated. During an investigation, access to some or all account functions may be restricted.

Ownership of Casino Content

All platform content, including branding, text, graphics, designs, software, game interfaces and trademarks, is owned by or used under permission by the relevant rights holder. Your use of the services gives you a limited, personal and non-transferable right to access them for their intended purpose.

You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit any part of the platform without prior written permission. Nothing in these terms transfers intellectual property rights to you.

Limits on Responsibility

Charmius Casino aims to keep its services available and accurate, but continuous access cannot be guaranteed. The platform may be affected by maintenance, technical faults, communications failures, third-party services or events outside reasonable control.

To the extent permitted by applicable law, Charmius Casino is not responsible for losses caused by your failure to protect account credentials, incorrect information supplied by you, unsuitable equipment, interrupted connectivity or use of the platform contrary to these terms. Nothing in these terms excludes responsibility that cannot lawfully be excluded.

You remain responsible for deciding whether to play and for setting limits that reflect your personal circumstances.

When Access May Be Restricted

Charmius Casino may suspend, close or limit an account where there is a suspected breach of these terms, a failed verification process, payment irregularity, security concern, technical investigation or legal reason. Restrictions may also be applied when responsible gambling safeguards require further review.

If an account is closed, you may be asked to complete verification before any eligible remaining balance is processed. Where an account has been connected with fraud, unlawful activity or serious misconduct, funds may be handled in accordance with applicable rules and the outcome of the investigation.

Handling Personal Information

Charmius Casino collects and uses personal information to create and operate accounts, process transactions, verify identity, provide customer support, maintain security and meet operational obligations. Information may also be used to manage promotions, prevent misuse and improve the platform.

Personal information should be accurate and updated when circumstances change. Access to information is limited to appropriate personnel and service providers who need it for legitimate platform functions. Further details about collection, storage, use and individual rights are provided in the applicable privacy notice.

Safer and Responsible Gambling

Gambling should remain an enjoyable leisure activity, not a way to solve financial difficulties or recover losses. Only play with money you can afford to lose, set personal limits and take breaks. Never gamble while under the influence of alcohol or when distressed.

If gambling is becoming difficult to control, stop using the account and seek support from an appropriate professional or gambling support service in your area. Charmius Casino may offer account controls, including deposit or access restrictions, where available. Requests for restrictions should be made clearly and should not be circumvented by creating another account.

Changes to These Conditions

Charmius Casino may update these Terms and Conditions to reflect changes to the platform, services, security practices or applicable requirements. The latest version will be made available through the website, and the date or version may be identified where appropriate.

Continuing to use the platform after an updated version becomes available indicates acceptance of the revised terms. If you do not agree with a change, you must stop using the services and contact Charmius Casino about any outstanding account matter.

How to Contact Charmius Casino

For questions about these Terms and Conditions, account access, verification, payments or responsible gambling controls, contact Charmius Casino at [email protected]. Provide enough information for your request to be identified, but do not send passwords or unnecessary sensitive information.

These terms should be read together with any applicable promotional conditions, privacy information and game-specific rules. Keeping a copy of the current terms is recommended for your records.

Last updated: 10 September 2026